ABOUT US
In 2025, Launch Tech UK was acquired by Launch Europe GmbH, formally integrating the business into the wider Launch Tech Co. global family. This acquisition represents a strategic alignment of resources, ensuring full manufacturer ownership and direct access to global development networks. Coinciding with this integration, Launch UK and Ireland has relocated its operations to Milton Keynes, a strategic move designed to centralise logistics and enhance service delivery capabilities across the country.
Who We Are
Launch UK and Ireland serves as the official, manufacturer-owned source for genuine Launch diagnostic equipment across the UK and Ireland. Operating as a direct subsidiary of the manufacturer, we deliver a professional, consistent, and reliable service to the automotive aftermarket.
Our solutions cater to a diverse range of sectors, including:
- Small independent garages and workshops
- National workshop chains and franchise groups
- Fleet operators and logistics management companies
- Commercial vehicle specialists
- Heavy-duty truck and agricultural machinery workshops
- Car enthusiasts and DIY mechanics
Our Mission
Our goal is to provide dependable, innovative diagnostic technology supported by expert technical advice and comprehensive customer care.
At the core of all that we do is our commitment to deliver:
- Genuine, manufacturer-approved diagnostic tools
- Technical support and advice for workshops, fleets, and enthusiasts
- Practical product demonstrations and operational guidance
- Responsive, UK-based customer service team
- Established after-sales care support structure for long-term tool ownership
Direct Manufacturer Supply Chain
As part of the global Launch Tech Co family, we ensure that all products supplied by Launch UK and Ireland are fully approved, compliant with UK market requirements, and backed by our UK based, market leading support.
This direct supply chain guarantees product authenticity and ensures an official UK warranty, allowing consumers to purchase with confidence.
Professional Support Infrastructure
Our Milton Keynes-based support structure is designed to provide accurate and timely assistance to our customers. With dedicated departments for both:
Customer Service:
Technical Support:
Fully accessible via UK phone lines and email our teams are always available to assist and support our customer base.
Expert Field Sales Team
Our field-based experts provide nationwide coverage, offering advice and support to independent garages, national groups and commercial vehicle service centres.
The team are responsible for delivering product demonstrations, technical guidance, and on-site training to ensure clients select the most appropriate solution for their needs and are equipped with the required skills to maximise their investment.
Authorised Distributors
We supply our professional level diagnostic products exclusively through a network of authorised distributors.
This established distribution channel ensures that customers receive authentic equipment with proper licensing, full warranty coverage, and continued access to software updates through their distributor of choice.
Solutions for Every Sector
Passenger Cars & Light Vehicles
We provide advanced diagnostic tools engineered for everyday workshop use, delivering comprehensive coverage for a wide array of vehicle makes and models.
Car Enthusiasts & DIY Mechanics
Recognising the needs of the home mechanic, we offer accessible, semi-professional grade diagnostic tools that empower enthusiasts to perform accurate maintenance and troubleshooting on their own vehicles.
Truck & Heavy-Duty (HD) Diagnostics
We also supply robust diagnostic systems offering extensive coverage for heavy goods vehicles, buses, agricultural machinery, and construction equipment.
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Workshop Chemicals
Our range includes professional-grade chemical solutions, such as automatic transmission fluids (ATF), DPF cleaning solutions, fuel system treatments, and injector cleaning agents.
Comprehensive After-Sales Support
Purchasing through Launch UK and Ireland or one of our authorised partners guarantees access to our standard support package, which includes:
- Full manufacturer-backed warranty protection
- Official UK-issued software licences and subscriptions
- Guidance on software updates and system maintenance
- Long-term technical assistance for the lifespan of the tool
- Direct access to UK telephone and email support channels
Manufacturer Assurance
Launch UK and Ireland represents stability, infrastructure, and manufacturer assurance. From independent workshops and DIY enthusiasts to national chains and heavy-duty specialists, we deliver dependable diagnostic technology underpinned by the highest standards of corporate support across the UK and Ireland.