When it comes to professional automotive diagnostics, accuracy, reliability, and after-sales support are essential. Unfortunately, the market is increasingly saturated with counterfeit tools and grey imports that may seem like a bargain—but often end up costing far more in downtime, damage, and lost support.
Here’s why buying through an authorised LAUNCH UK & IRELAND dealer is the smarter, safer, and more cost-effective choice for workshops and technicians across the UK.
When you buy from Launch Tech UK or one of our authorised dealers, you're guaranteed a 100% genuine product—backed by a full UK-based warranty. That means:
In contrast, grey imports and counterfeit tools usually offer no valid warranty, and any support—if available at all—is often overseas and unreliable.
We’re actively investing in our technical support infrastructure to better serve UK customers. This includes a newly enhanced support scheme that delivers:
Counterfeit and grey-imported tools offer little to no support—leaving you without help when issues arise.
We’re excited to announce the launch of our new training facility in Milton Keynes, opening later in 2025. With selected professional diagnostic tools, LAUNCH UK & IRELAND customers will benefit from:
This training will be exclusively available to customers who purchase through Launch Tech UK or its authorised dealer network.
Many modern vehicles now feature Secure Gateway (SGW) protection. Only genuine Launch Tech UK tools come with the correct software licences and permissions for safe and accurate diagnostics. Counterfeit or grey-imported tools:
All tools purchased through LAUNCH UK & IRELAND or its authorised dealers include:
Grey imports risk being seized at customs, lack compliance documentation, and can leave your business exposed to insurance or regulatory issues.
While fake or grey-import tools may seem cheaper upfront, they typically:
Buying direct from LAUNCH UK & IRELAND means long-term value, performance, and total peace of mind.
We’re proud to be investing in better sales support, improved technical service, and world-class training—because we know that UK technicians and workshops deserve the very best.
With LAUNCH UK & IRELAND, you’re choosing:
Important: LAUNCH UK & IRELAND does not sell via eBay or Amazon stores.
To find your nearest authorised dealer or discuss your workshop’s needs, call 01752 344989 or email sales@launchtech.co.uk. We’re here to help you choose the right diagnostic solution for your business.
